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- Bakers Delight Holdings main guidelines when negotiating with suppliers for franchisees is first and foremost how much of a kickback they receive regardless of price or quality. In a lot of cases franchisees pay more for ingredients than independent businesses.
- Franchisees are never given territory exclusitivity, with means that at anytime it may open another outlet leaving the two franchises to compete directly with each other in a saturated market.
- Franchisees that have gone out of business or bankrupted go unknown as poorly performing businesses are recycled over repeatedly.
- Bakers Delight Holdings handsomely rewards corporate employees for the development of new stores even when it is clearly at the expense of the franchisee.
- Bakers Delight Holdings strongly recommends franchisees follow their heavy handed workplace enterprise agreements leaving staff to work evenings on weekends and public holidays doing long shifts in a labour intensive hot & noisy environment for low wages and no penalty's
- The Bakers Delight franchise agreement is carefully crafted to leave franchisees with little rights. Confrontation with the company no matter how petty can leave franchisees stripped of their businesses.
- Bakers Delight Holdings promotes a company culture of bully tack tics when dealing with franchisees.
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